Live Nation's Ticketmaster faces a class action lawsuit following a major data breach that exposed sensitive information of approximately 560 million customers. The breach, discovered on May 23, 2024, occurred when hackers gained unauthorized access to Ticketmaster's cloud database on April 2, 2024.

Key Details of the Breach:

• Hackers accessed Ticketmaster's Snowflake, Inc. cloud database
• Compromised data includes names, contact information, and payment card details
• Hackers demanded $500,000 ransom to prevent data resale on the dark web
• Ticketmaster delayed notification to affected customers until July 17, 2024

The lawsuit alleges that Ticketmaster:

• Failed to adequately protect user data
• Delayed breach notification by almost two months
• Improperly retained personal identifiable information (PII) after purchases
• Sold customer data to business partners and data brokers

The class action seeks damages of at least $5 million on behalf of affected customers, who now face increased risks of fraud and identity theft. Affected individuals must closely monitor their financial accounts and may incur costs for protective measures such as credit monitoring services.

The case, filed in California federal court (2:24-cv-08809Daniel Pomeroy v. Tickemaster LLC), awaits response from Ticketmaster.

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