Spotify Sets Final Deadline for Car Thing Device Refunds

Spotify Sets Final Deadline for Car Thing Device Refunds

By Marcus Stevenson

December 10, 2024 at 09:44 PM

Spotify is offering Car Thing owners a final opportunity to claim refunds until January 14, 2025, as the device officially reaches end-of-life. The company has begun displaying shutdown messages on all Car Thing devices this week.

Car Thing display screen by Spotify

Car Thing display screen by Spotify

To receive a refund for the $90 device, owners must:

  • Contact Spotify customer service before January 14, 2025
  • Provide proof of purchase
  • Follow instructions for claiming the refund

While the device is no longer operational for its intended purpose, tech enthusiasts have developed alternative uses:

  • Desk Thing: Repurposes the device as a desk controller
  • Nocturne: A custom operating system for Car Thing
  • Various other community-developed software projects

Car Thing's brief timeline:

  • Launched: February 2022
  • Purpose: Simplified music control for cars without infotainment systems
  • Discontinued: Less than a year after launch due to low demand and supply chain issues
  • Final shutdown: December 2023

Spotify recommends users either:

  1. Contact customer service for a refund
  2. Reset the device to factory settings
  3. Dispose of it following local e-waste guidelines

The shutdown has sparked criticism from users concerned about both the short lifespan of the $90 device and its contribution to electronic waste. While the device will no longer function with Spotify's services, the community-developed alternatives offer ways to repurpose the hardware rather than adding to e-waste.

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